Call Statistics
Click on the total calls for that month or year to see a detailed call breakdown.
An additional note: Our fiscal year runs from Sept 1 to Aug 31. For example, our call statistics for 2008 covers September 1, 2007 through August 31, 2008.
Click here to review a six year side by side comparison years 2005 - 2010.
| Call Statistics Over Six Years | |||||||
|---|---|---|---|---|---|---|---|
| Total Calls for each month: | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 |
| September | 63 | 72 | 75 | 75 | 82 | ||
| October | 84 | 68 | 88 | 81 | 90 | ||
| November | 93 | 65 | 84 | 64 | 74 | ||
| December | 74 | 72 | 99 | 77 | 72 | ||
| January | 86 | 87 | 79 | 83 | 69 | ||
| February | 107 | 69 | 68 | 83 | 72 | ||
| March | 93 | 75 | 86 | 88 | 76 | ||
| April | 76 | 69 | 109 | 83 | 76 | ||
| May | 77 | 77 | 73 | 78 | 104 | ||
| June | 84 | 98 | 85 | 83 | 86 | ||
| July | 60 | 76 | 101 | 78 | 92 | ||
| August | 73 | 66 | 85 | 80 | 88 | ||
| Total Calls for Year | 886 | 970 | 894 | 1032 | 953 | 981 | |
| Personnel on Roster | 38 | 34 | 45 | 41 | 40 | ||
| Average Response Time in Minutes for Year | 5.2 | 5.3 | 5.5 | 4.9 | 5.2 | 5.4 | |
| Property Value Saved for Year | $1,014,800 | $546,100 | $182,200 | $870,300 | $3,530,500 | $3,377,500 | |
| Man Hours on Call | 6948.3 | 5564 | 4518.2 | 4531.8 | 4233.1 | 3625.8 | |